Terms and Conditions
Last updated: December 11, 2025
Welcome to Mkulima Online! These Terms and Conditions govern your use of our agricultural marketplace platform, website, and mobile application located at https://mkulimaonline.org.
Important: By accessing or using Mkulima Online, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our Service.
1. Acceptance of Terms
By creating an account, posting listings, or using any part of our Service, you confirm that you:
- Are at least 18 years of age
- Have the legal capacity to enter into binding agreements
- Accept and agree to comply with these Terms and Conditions
- Will use the Service in accordance with all applicable laws
2. Service Description
Mkulima Online is a free agricultural marketplace platform that connects farmers, buyers, and agricultural service providers. Our Service allows users to:
- Create free listings for agricultural products and services
- Browse and search for agricultural products
- Connect with other users for transactions
- Access agricultural market information
Free Service: Posting listings on Mkulima Online is completely free. We provide this platform as a service to support the agricultural community in Kenya.
3. User Accounts
3.1 Account Registration
To use certain features, you must create an account by providing:
- Accurate and complete information
- A valid email address and phone number
- Your real name
3.2 Account Security
You are responsible for:
- Maintaining the confidentiality of your account credentials
- All activities that occur under your account
- Notifying us immediately of any unauthorized access
3.3 Account Termination
We reserve the right to suspend or terminate your account if you:
- Violate these Terms and Conditions
- Provide false or misleading information
- Engage in fraudulent or illegal activities
- Abuse or harass other users
- Post prohibited or inappropriate content
4. Listings and Content
4.1 Your Responsibility
When you post a listing, you represent and warrant that:
- You have the legal right to sell or offer the products/services
- All information provided is accurate, complete, and current
- Your listing does not violate any laws or third-party rights
- Product photos and descriptions are genuine and not misleading
- Prices and availability information are accurate
4.2 Prohibited Content
You must not post listings or content that:
- Contain false, misleading, or fraudulent information
- Violate intellectual property rights
- Are defamatory, offensive, obscene, or hateful
- Promote illegal activities or products
- Contain spam, malware, or harmful code
- Violate any applicable laws or regulations
- Infringe on others' privacy
- Advertise non-agricultural products or services
4.3 Our Rights to Manage Content
Platform Management: Mkulima Online reserves the absolute right to:
- Review any listings or content posted on the platform
- Edit listings to correct errors or improve clarity
- Remove any listing or content that violates these terms
- Delete listings that are outdated, inactive, or inappropriate
- Suspend or ban users who repeatedly violate our terms
- Modify or reorganize content for better user experience
- Feature or promote certain listings at our discretion
We are not obligated to review content before it appears on the platform, but we actively monitor and moderate to maintain quality and safety.
4.4 Content License
By posting content on Mkulima Online, you grant us a non-exclusive, worldwide, royalty-free license to:
- Display, distribute, and promote your listings
- Use your content to improve our Service
- Modify or adapt content for technical or operational purposes
- Remove or disable access to your content at any time
5. User Conduct
5.1 Acceptable Use
You agree to use Mkulima Online only for lawful purposes and in accordance with these terms. You must not:
- Impersonate any person or entity
- Harass, threaten, or harm other users
- Attempt to gain unauthorized access to our systems
- Use automated tools to scrape or collect data
- Interfere with the proper functioning of the Service
- Post duplicate or spam listings
- Engage in price manipulation or fraud
5.2 Transactions
Mkulima Online facilitates connections between buyers and sellers but is not a party to transactions. We do not:
- Guarantee the quality, safety, or legality of products
- Verify the accuracy of listings
- Handle payments or delivery
- Resolve disputes between users
Users are responsible for conducting their own due diligence and completing transactions safely.
6. Intellectual Property
6.1 Our Property
All content, features, and functionality of Mkulima Online, including but not limited to:
- Text, graphics, logos, and images
- Software and code
- Design and layout
- Trademarks and branding
are owned by Mkulima Online and protected by intellectual property laws.
6.2 Restrictions
You must not:
- Copy, reproduce, or republish our content without permission
- Sell, rent, or sub-license any part of our Service
- Modify, reverse engineer, or create derivative works
- Remove or alter any copyright or trademark notices
7. Cookies and Tracking
Our website uses cookies to enhance your experience. By using Mkulima Online, you consent to our use of cookies for:
- Personalizing your online experience
- Analyzing usage patterns and statistics
- Improving website functionality
- Remembering your preferences
You can control cookie settings through your browser, but disabling cookies may affect functionality.
8. Disclaimers and Limitations of Liability
8.1 Service "As Is"
Mkulima Online is provided "as is" and "as available" without warranties of any kind. We do not guarantee:
- The accuracy, completeness, or reliability of listings
- Uninterrupted or error-free operation
- The quality or safety of products listed
- That users will honor their commitments
8.2 Limitation of Liability
To the maximum extent permitted by law, Mkulima Online and its affiliates shall not be liable for:
- Any direct, indirect, incidental, or consequential damages
- Loss of profits, data, or business opportunities
- Damages arising from transactions between users
- Unauthorized access to your account or data
- Errors or omissions in listings or content
- Any user conduct or content
8.3 Exceptions
Nothing in this disclaimer shall:
- Limit liability for death or personal injury caused by negligence
- Limit liability for fraud or fraudulent misrepresentation
- Exclude any liability that cannot be excluded under Kenyan law
9. Indemnification
You agree to indemnify and hold harmless Mkulima Online, its officers, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from:
- Your violation of these Terms and Conditions
- Your listings or content
- Your use of the Service
- Your transactions with other users
- Your violation of any laws or third-party rights
10. Governing Law and Jurisdiction
These Terms and Conditions are governed by the laws of Kenya. Any disputes shall be resolved in the courts of Kenya, and you consent to the exclusive jurisdiction of these courts.
11. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective upon posting to this page. We will notify you of significant changes via:
- Email notification
- Prominent notice on our website
- In-app notification
Your continued use of the Service after changes constitutes acceptance of the modified terms.
12. Termination
We may terminate or suspend your access to the Service immediately, without prior notice, for:
- Violation of these Terms and Conditions
- Fraudulent or illegal activities
- Threats to the platform or other users
- Any other reason at our sole discretion
Upon termination, your right to use the Service ceases immediately, and we may delete your account and content.
13. Third-Party Links
Our Service may contain links to third-party websites or services. We are not responsible for:
- The content or practices of linked sites
- Any damages arising from your use of third-party sites
If you find offensive links on our website, contact us, and we will consider removal requests.
14. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
15. Entire Agreement
These Terms and Conditions, together with our Privacy Policy, constitute the entire agreement between you and Mkulima Online regarding the use of our Service.
16. Contact Information
Thank you for using Mkulima Online! We're committed to supporting Kenya's agricultural community by providing a safe, free, and effective marketplace platform. Please use our Service responsibly and help us maintain a trustworthy environment for all users.
By using Mkulima Online, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.